At Liora Lights, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a simple and transparent return option.
Return Period
Items can be returned within 30 days of receiving your order.
Return Conditions
- Items must be unused, in their original condition, and returned with all tags or in the original packaging.
- A receipt or order confirmation is required.
Eligibility for Returns
- Items must be returned within 30 days of receiving your order.
- Returned items must be in their original condition – unworn, unwashed, and with all tags attached.
Return Address:
Longhuzhen Huanancheng No. 1 Building 5A-C11,
Xinzhengshi, Zhengzhou, Henan Province, China
Postal Code: 451191
How to Return
- Contact us at service@lioralights.com to initiate a return.
- We will provide you with return instructions and a return shipping label if applicable.
- Send the item(s) back to us using the provided label.
Refund Process
- Once we receive your returned item, it will take 5–7 business days to process your refund.
- The refund will be credited to the original payment method.
Exceptions
- Items that are on clearance or marked as final sale cannot be returned or refunded.
- If the return is caused by the customer, the customer will be responsible for the shipping fees.
- If the return is due to our fault (e.g., damaged or incorrect item), the customer will not bear the return shipping cost.
Order Cancellations
- Cancellation Window: Orders can be canceled within 24 hours of placement, provided the cancellation is made before the order is shipped.
- Processing Time: Orders are typically processed within 1–3 business days of placement.
- If a cancellation is initiated by the customer within the allowed time and before the order is shipped, the order will be fully canceled and refunded.
Return Shipping
The customer is responsible for return shipping costs unless the item is defective or we made a mistake with the order.
Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of the refund. If approved, the refund will be issued to your original payment method within 5–7 business days.
How to Start a Return?
Contact us at:
📧 service@lioralights.com.
We will guide you through the return process and provide the necessary instructions.
My last collection
-
70% RabattThe Black Cat
Regular price $89.95Regular priceUnit price per$300.00Sale price $89.9570% RabattOn sale -
70% RabattThe Labrador
Regular price $89.95Regular priceUnit price per$300.00Sale price $89.9570% RabattOn sale -
70% RabattThe Beagle
Regular price $89.95Regular priceUnit price per$300.00Sale price $89.9570% RabattOn sale -
70% RabattThe Chihuahua
Regular price $89.95Regular priceUnit price per$300.00Sale price $89.9570% RabattOn sale -
70% RabattThe Chihuahua standing
Regular price $89.95Regular priceUnit price per$300.00Sale price $89.9570% RabattOn sale -
70% RabattThe Corgi standing
Regular price $89.95Regular priceUnit price per$300.00Sale price $89.9570% RabattOn sale -
70% RabattThe Basset Hound
Regular price $89.95Regular priceUnit price per$300.00Sale price $89.9570% RabattOn sale -
70% RabattThe Dachshund
Regular price $89.95Regular priceUnit price per$300.00Sale price $89.9570% RabattOn sale -
70% RabattThe English Bulldog
Regular price $89.95Regular priceUnit price per$300.00Sale price $89.9570% RabattOn sale -
70% RabattThe French Bulldog
Regular price $89.95Regular priceUnit price per$300.00Sale price $89.9570% RabattOn sale -
70% RabattThe German Shepherd
Regular price $89.95Regular priceUnit price per$300.00Sale price $89.9570% RabattOn sale -
70% RabattThe Pomeranian
Regular price $89.95Regular priceUnit price per$300.00Sale price $89.9570% RabattOn sale -
70% RabattThe Poodle
Regular price $89.95Regular priceUnit price per$300.00Sale price $89.9570% RabattOn sale -
70% RabattThe Golden Retriever
Regular price $89.95Regular priceUnit price per$300.00Sale price $89.9570% RabattOn sale
